Due to the nature of personal protective equipment, we cannot accept returns or exchanges on any purchases of rapid tests, face shields, cloth masks or disposable masks. In the event of receiving damaged product(s), please provide photo evidence of the affected product within 15 days of receiving your order by emailing info@safedirectms.com, and our customer success team will happily review and send you a replacement(s). Please note orders made outside of Canada may result in taxes & duties in addition with the purchase price of the goods.
